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Patient Experience

What Patients Are Saying About Medical Center of Arlington

Next to guaranteeing a safe outcome, the patient experience is second-to-none.

The HCAHPS survey data reflects the opinions of Medicare patients discharged from Medical Center of Arlington and is quickly becoming a hospital industry standard by which to judge performance. Every three months, about 200 Medicare patients who were discharged from Medical Center of Arlington were surveyed after their hospital stay and asked to reflect upon their hospital visit.

These metrics are available to the public, and Medical Center of Arlington chooses to make its outcomes readily available and transparent. While not perfect yet, Medical Center of Arlington continues to show improvement and has high expectations to become a best demonstrated practice of hospitals not only in its community but nationally as well.

HCAHPS Patient Satisfaction Survey Image