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Medical Center Arlington
ER at Grand Prairie

Request Medical Records

You can obtain a copy of your medical records from Medical Center of Arlington. The majority of our requests are processed through HealthPort, our Release of Information vendor.

Health Information Management Department

Hours of Operation

Mon – Fri: 8:00am - 4:00pm

Contact Numbers

Glenda Willey, Director of Health Information Management

  • Main Number: (817) 472-4836
  • Release of Information: (888) 749-7952
  • Billing Questions: (866) 656-8781

Continuity of Care Release of Information Fax Requests

Fax Number: (469) 484-2006
*Only requests for on-going patient care (physician’s office, clinic, hospital etc) should be sent to this fax number

Birth Certificates

Soon after your baby is born a member of our Birth Registration team will be in contact with you. It is our goal to have your baby’s birth certificate filed with the Vital Statistics Office in Austin, Texas prior to your discharge.

Order a Copy of a Certified Birth Certificate