Patients & Visitors

Request Medical Records

You can obtain a copy of your medical records from Medical Center of Arlington. The majority of our requests are processed through HealthPort, our Release of Information vendor.

Health Information Management Department

Hours of Operation
8:00 am to 4:00 pm (Monday – Friday)

Contact Numbers
Glenda Willey, Director of Health Information Management
Main Number - (817) 472-4836
Release of Information - (888) 749-7952
Billing Questions - (800) 656-8769

Continuity of Care Release of Information Fax Requests

Please note only requests for on-going patient care (physician’s office, clinic, hospital etc) should be sent to this fax number: (469) 484-2006.

Birth Certificates

Soon after your baby is born a member of our Birth Registration team will be in contact with you. It is our goal to have your baby’s birth certificate filed with the Vital Statistics Office in Austin, Texas prior to your discharge.